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var(--stone-200);box-shadow:none;background:#fffffff7}.bottom-sheet{animation:sheet-in var(--motion-med);border:1px solid #d2c8b9e6;box-shadow:0 -20px 70px #10182038}.sheet-backdrop{animation:fade-in var(--motion-fast);-webkit-backdrop-filter:blur(4px);backdrop-filter:blur(4px)}.inline-message,.offline-banner,.realtime-banner,.sync-banner,.cache-banner,.error-banner,.configuration-banner{border-radius:var(--radius-sm)}.empty-state{background:var(--surface);border:1px dashed var(--stone-300);border-radius:var(--radius-sm);box-shadow:var(--shadow-sm)}.splash .brand-mark{box-shadow:0 12px 34px #a977283d}@keyframes sheet-in{0%{opacity:.8;transform:translateY(18px)}to{opacity:1;transform:translateY(0)}}@keyframes fade-in{0%{opacity:0}to{opacity:1}}@media (width>=760px){.operations-health{grid-template-columns:1fr minmax(320px,.8fr);align-items:center}.offline-queue-panel{grid-template-columns:1fr 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9px;font-size:9px;font-weight:900;position:absolute;top:0;right:12px}@keyframes ticket-status-pop{0%{transform:scale(1)}14%{transform:scale(1.012)}to{transform:scale(1)}}@keyframes status-sweep{0%{transform:translate(0)}to{transform:translate(360%)}}@media (width<=520px){.focus-filter-panel{grid-template-columns:repeat(5,minmax(96px,1fr));margin-left:-16px;margin-right:-16px;padding-left:16px;padding-right:16px}}@media (prefers-reduced-motion:reduce){.ticket-card-change,.ticket-card-change:before{animation:none}}.app-shell{background:var(--paper)}.topbar{background:var(--surface);border-bottom:1px solid var(--stone-200);box-shadow:none;color:var(--ink)}.topbar h1{color:var(--ink)}.topbar .eyebrow{color:var(--accent)}.topbar-actions{align-items:center;gap:8px;display:flex}.theme-button{background:var(--stone-100);border:1px solid var(--stone-200);color:var(--ink);border-radius:12px;justify-content:center;align-items:center;width:44px;height:44px;display:inline-flex}.theme-button svg{width:19px;height:19px}.sheet-header-actions{flex-shrink:0;align-items:center;gap:7px;display:flex}.sheet-header-actions .icon-button.selected{background:var(--gold-100);border-color:var(--gold-300);color:var(--gold-600)}.role-workspace{background:var(--surface);border:1px solid var(--stone-200);border-radius:var(--radius-sm);grid-template-columns:minmax(0,1fr);gap:12px;padding:15px;display:grid}.role-workspace>header{justify-content:space-between;align-items:center;gap:12px;display:flex}.role-workspace h2{margin:2px 0 0;font-size:16px}.role-workspace>header>button{border:1px solid var(--stone-200);border-radius:var(--radius-sm);color:var(--stone-600);background:0 0;align-items:center;gap:5px;min-height:36px;padding:7px 9px;font-size:10px;font-weight:900;display:inline-flex}.role-workspace>header>button svg{width:14px;height:14px}.workspace-content{grid-template-columns:minmax(0,1.4fr) minmax(280px,.9fr);gap:10px;display:grid}.workspace-next{background:var(--stone-100);border-radius:var(--radius-sm);grid-template-columns:auto minmax(0,1fr) auto;align-items:center;gap:11px;min-height:84px;padding:12px;display:grid}.workspace-icon{background:var(--accent);color:var(--accent-contrast);border-radius:8px;justify-content:center;align-items:center;width:42px;height:42px;display:flex}.workspace-icon svg{width:20px;height:20px}.workspace-next>div{gap:3px;min-width:0;display:grid}.workspace-next small{color:var(--stone-500);text-transform:uppercase;font-size:9px;font-weight:900}.workspace-next strong{-webkit-line-clamp:2;-webkit-box-orient:vertical;font-size:13px;display:-webkit-box;overflow:hidden}.workspace-next p{color:var(--stone-500);margin:0;font-size:10px}.workspace-next>button{background:var(--surface);border:1px solid var(--stone-200);color:var(--green-700);border-radius:8px;justify-content:center;align-items:center;width:38px;height:38px;display:flex}.workspace-next>button svg{width:18px;height:18px}.workspace-metrics{grid-template-columns:repeat(auto-fit,minmax(92px,1fr));gap:7px;display:grid}.workspace-metrics button{border:1px solid var(--stone-200);border-radius:var(--radius-sm);color:var(--ink);text-align:left;background:0 0;justify-items:start;gap:3px;min-width:0;padding:10px;display:grid}.workspace-metrics strong{font-size:19px}.workspace-metrics span{color:var(--stone-500);font-size:9px;font-weight:800;line-height:1.25}.role-workspace.role-inspector .workspace-icon{background:var(--blue-600)}.role-workspace.role-manager .workspace-icon{background:var(--gold-600)}[data-theme=dark] .workspace-next{background:var(--surface-strong)}[data-theme=dark] .workspace-icon{background:var(--accent);color:var(--accent-contrast)}@media (width<=760px){.workspace-content{grid-template-columns:1fr}}.login-theme-toggle{right:18px;top:max(18px, env(safe-area-inset-top));z-index:30;position:fixed}.input-with-icon{background:var(--surface)}.avatar-button{background:var(--surface);border-color:var(--stone-200);color:var(--ink)}.avatar-button span{background:var(--accent);color:var(--accent-contrast)}.hero-panel{background:var(--surface);border:1px solid var(--stone-200);box-shadow:var(--shadow-sm);color:var(--ink)}.hero-panel p{color:var(--stone-500)}.scan-button{background:var(--accent);box-shadow:var(--shadow-accent);color:var(--accent-contrast)}.role-dashboard article,.ticket-card,.operations-health,.offline-queue-panel,.search-field,.bottom-nav,.bottom-sheet,.login-card,.notification-item,.team-member,.part-card,.profile-details div,.alert-capability{background:var(--surface);border-color:var(--stone-200)}.bottom-nav{box-shadow:0 12px 32px #1018201f}.bottom-nav.can-create{grid-template-columns:repeat(5,1fr)}.bottom-nav.read-only{grid-template-columns:repeat(3,1fr)}.bottom-nav .new-ticket-nav{background:var(--accent);color:var(--accent-contrast);box-shadow:0 10px 22px #e9a92b66}.filter-row button,.focus-filter-panel button{background:var(--surface);border-color:var(--stone-200)}.filter-row button.active,.focus-filter-panel button.active{background:var(--accent);border-color:var(--accent);color:var(--accent-contrast)}[data-theme=dark] .topbar,[data-theme=dark] .hero-panel,[data-theme=dark] .role-dashboard article,[data-theme=dark] .ticket-card,[data-theme=dark] .operations-health,[data-theme=dark] .offline-queue-panel,[data-theme=dark] .search-field,[data-theme=dark] .bottom-nav,[data-theme=dark] .bottom-sheet,[data-theme=dark] .login-card,[data-theme=dark] .notification-item,[data-theme=dark] .team-member,[data-theme=dark] .part-card,[data-theme=dark] .profile-details div,[data-theme=dark] .alert-capability,[data-theme=dark] .filter-row button,[data-theme=dark] .focus-filter-panel button,[data-theme=dark] input,[data-theme=dark] textarea,[data-theme=dark] select{background:var(--surface);border-color:var(--stone-200);color:var(--ink)}[data-theme=dark] .sheet-backdrop{background:#000000d6}[data-theme=dark] .app-shell,[data-theme=dark] .content{background:var(--paper)}[data-theme=dark] .topbar{border-bottom:1px solid var(--stone-200);background:#080808}[data-theme=dark] .bottom-nav{box-shadow:0 12px 32px #1018201f}[data-theme=dark] .hero-panel,[data-theme=dark] .role-dashboard article,[data-theme=dark] .ticket-card,[data-theme=dark] .operations-health,[data-theme=dark] .offline-queue-panel,[data-theme=dark] .bottom-sheet,[data-theme=dark] .login-card,[data-theme=dark] .throughput-panel,[data-theme=dark] .attention-panel,[data-theme=dark] .team-performance-panel,[data-theme=dark] .annual-performance-panel,[data-theme=dark] .performance-kpis article,[data-theme=dark] .performance-loading{box-shadow:none}[data-theme=dark] .priority-label.urgent,[data-theme=dark] .priority-label.high,[data-theme=dark] .ticket-sla-text.overdue{color:#f08a80}[data-theme=dark] .priority-label.medium,[data-theme=dark] .ticket-sla-text.warning{color:#e3a85a}[data-theme=dark] .priority-label.low{color:#5fb89c}[data-theme=dark] .filter-row button.active,[data-theme=dark] .focus-filter-panel button.active,[data-theme=dark] .primary-button,[data-theme=dark] .scan-button,[data-theme=dark] .bottom-nav .new-ticket-nav{background:var(--accent);border-color:var(--accent);color:var(--accent-contrast)}[data-theme=dark] .action-button.success{background:var(--green-700);border-color:var(--green-700);color:#06130e}[data-theme=dark] .priority-pill.urgent{color:#ff9b9b;background:#3a1718}[data-theme=dark] .priority-pill.high{color:#ffb67c;background:#392416}[data-theme=dark] .priority-pill.medium{color:#ecd07c;background:#322b16}[data-theme=dark] .priority-pill.low{color:#8fe0bd;background:#153126}[data-theme=dark] .sla-panel,[data-theme=dark] .inspection-status-panel,[data-theme=dark] .parts-status-panel,[data-theme=dark] .offline-operation-list article{background:var(--surface-strong);border-color:var(--stone-300)}.ticket-meta .sla-meta{color:var(--green-700);font-weight:900}.ticket-meta .sla-meta.warning{color:var(--gold-600)}.ticket-meta .sla-meta.overdue{color:var(--red-700)}.ticket-filter-toolbar{flex-wrap:wrap;align-items:center;gap:10px;display:flex}.sort-filter-select{grid-template-columns:auto minmax(80px,1fr)}.ticket-filter-toolbar .filter-row{flex:100%;margin:0;padding:0}.ticket-filter-toolbar .focus-filter-select{flex:150px}.focus-filter-select{background:var(--surface);border:1px solid var(--stone-200);border-radius:var(--radius-sm);color:var(--stone-600);min-height:var(--tap-target);grid-template-columns:auto auto minmax(116px,1fr);align-items:center;gap:7px;padding:0 8px 0 11px;display:grid}.focus-filter-select>svg{width:17px;height:17px}.focus-filter-select>span{font-size:11px;font-weight:900}.focus-filter-select select{color:var(--ink);background:0 0;border:0;outline:0;min-width:0;min-height:40px;font-size:11px;font-weight:800}.performance-dashboard{grid-template-columns:minmax(0,1fr);gap:14px;display:grid}.performance-loading{background:var(--surface);border:1px solid var(--stone-200);border-radius:var(--radius-sm);color:var(--stone-500);justify-content:center;align-items:center;gap:9px;min-height:180px;padding:24px;font-size:12px;font-weight:800;display:flex}.performance-loading svg{width:19px;height:19px}.performance-loading.error{color:var(--red-700);flex-wrap:wrap}.performance-loading button,.performance-sync-error{color:inherit;background:0 0;border:0;align-items:center;gap:6px;font-size:11px;font-weight:900;display:inline-flex}.performance-loading button svg,.performance-sync-error svg{width:15px;height:15px}.performance-sync-error{border-radius:var(--radius-sm);color:var(--red-700);background:#fff0ed;border:1px solid #f4c5bd;justify-content:center;width:100%;min-height:40px;padding:8px 12px}.performance-heading{justify-content:space-between;align-items:end;gap:18px;padding:4px 0 2px;display:flex}.performance-heading h2{margin:3px 0 4px;font-size:24px}.performance-heading>div>span{color:var(--stone-500);font-size:12px}.range-control{background:var(--stone-100);border:1px solid var(--stone-200);border-radius:var(--radius-sm);grid-template-columns:repeat(3,1fr);padding:3px;display:grid}.range-control button{color:var(--stone-500);white-space:nowrap;background:0 0;border:0;border-radius:6px;min-height:36px;padding:7px 11px;font-size:11px;font-weight:900}.range-control button.active{background:var(--surface);box-shadow:var(--shadow-sm);color:var(--ink)}.performance-export{background:var(--accent);border-radius:var(--radius-sm);color:var(--accent-contrast);border:0;align-items:center;gap:6px;min-height:42px;padding:9px 12px;font-size:10px;font-weight:900;display:inline-flex}.performance-export svg{width:16px;height:16px}.performance-kpis{grid-template-columns:repeat(4,minmax(0,1fr));gap:10px;display:grid}.performance-kpis article{background:var(--surface);border:1px solid var(--stone-200);border-radius:var(--radius-sm);grid-template-columns:auto 1fr;gap:10px;min-width:0;padding:14px;display:grid}.performance-kpis article>span{background:var(--stone-100);color:var(--green-700);border-radius:8px;justify-content:center;align-items:center;width:38px;height:38px;display:flex}.performance-kpis article>span svg{width:19px;height:19px}.performance-kpis article>div{min-width:0;display:grid}.performance-kpis small,.panel-heading small,.team-performance-row small{color:var(--stone-500);font-size:10px;font-weight:800}.performance-kpis strong{font-size:22px;line-height:1.1}.performance-kpis p{color:var(--stone-500);grid-column:1/-1;margin:0;font-size:10px}.performance-kpis article.positive>span{color:#1e6b43;background:#e8f5ed}.performance-kpis article.warning>span{color:#9a6508;background:#fff7dd}.performance-kpis article.critical>span{color:var(--red-700);background:#fff0ed}.performance-layout{grid-template-columns:minmax(0,1.55fr) minmax(280px,.75fr);gap:10px;display:grid}.throughput-panel,.attention-panel,.team-performance-panel,.annual-performance-panel{background:var(--surface);border:1px solid var(--stone-200);border-radius:var(--radius-sm);padding:16px}.panel-heading{justify-content:space-between;align-items:center;gap:12px;display:flex}.panel-heading h3{margin:2px 0 0;font-size:15px}.chart-legend{color:var(--stone-500);align-items:center;gap:5px;font-size:9px;font-weight:800;display:flex}.chart-legend span{border-radius:2px;width:7px;height:7px;margin-left:5px}.chart-legend .opened,.chart-bars .opened{background:#edb83f}.chart-legend .resolved,.chart-bars .resolved{background:#e9a92b}.chart-day:nth-last-child(-n+2) .chart-bars .opened{background:#f2b840}.chart-day:last-child .chart-bars .resolved{background:#d99410}.throughput-chart{border-bottom:1px solid var(--stone-200);align-items:end;gap:5px;height:190px;margin-top:18px;padding:8px 2px 0;display:grid}.throughput-chart.days-7{grid-template-columns:repeat(7,minmax(20px,1fr))}.throughput-chart.days-14{grid-template-columns:repeat(14,minmax(12px,1fr))}.chart-day{align-items:center;gap:5px;min-width:0;height:100%;display:grid}.chart-bars{justify-content:center;align-items:end;gap:2px;width:100%;height:150px;display:flex}.chart-bars span{max-width:10px;min-height:4px;transition:height var(--motion-med);border-radius:3px 3px 0 0;width:38%}.chart-day>small{color:var(--text-faint);text-align:center;text-transform:uppercase;width:100%;font-size:8px;overflow:hidden}.attention-panel{gap:7px;display:grid}.attention-panel .panel-heading{margin-bottom:3px}.attention-panel .panel-heading>svg{color:var(--gold-600);width:19px;height:19px}.attention-panel>button{border:0;border-top:1px solid var(--stone-100);color:var(--ink);text-align:left;background:0 0;grid-template-columns:auto 1fr;align-items:center;gap:10px;min-height:58px;padding:8px 2px;display:grid}.attention-panel>button:first-of-type{border-top:0}.attention-panel>button>div{gap:2px;display:grid}.attention-panel>button strong{font-size:12px}.attention-panel>button small{color:var(--stone-500);font-size:9px}.attention-icon{background:var(--stone-100);color:var(--stone-600);border-radius:8px;justify-content:center;align-items:center;width:36px;height:36px;display:flex}.attention-icon svg{width:17px;height:17px}.attention-icon.critical{color:var(--red-700);background:#fff0ed}.attention-icon.warning{color:#9a6508;background:#fff7dd}.attention-icon.positive{color:#1e6b43;background:#e8f5ed}.team-performance-panel{gap:12px;display:grid}.team-performance-panel .panel-heading>button{color:var(--green-700);background:0 0;border:0;font-size:10px;font-weight:900}.team-performance-list{display:grid}.team-performance-row{border-top:1px solid var(--stone-100);grid-template-columns:auto minmax(160px,1fr) repeat(3,minmax(86px,.55fr));align-items:center;gap:10px;min-height:64px;padding:9px 0;display:grid}.team-performance-row>div{gap:2px;display:grid}.team-performance-row>div:not(.team-performance-name) strong,.team-performance-name strong{font-size:12px}.performance-avatar{color:#8a6512;background:#f7e9c6;border-radius:50%;justify-content:center;align-items:center;width:36px;height:36px;font-size:11px;font-weight:800;display:flex}.performance-empty{color:var(--stone-500);justify-content:center;align-items:center;gap:8px;min-height:90px;font-size:12px;display:flex}.performance-empty svg{width:18px;height:18px}.annual-performance-panel{gap:12px;min-width:0;display:grid}.annual-performance-panel .panel-heading>strong{color:var(--green-700);font-size:12px}.annual-performance-scroll{overscroll-behavior-inline:contain;max-width:100%;overflow-x:auto}.annual-performance-scroll table{border-collapse:collapse;width:100%;min-width:620px}.annual-performance-scroll th,.annual-performance-scroll td{border-top:1px solid var(--stone-100);text-align:center;white-space:nowrap;padding:10px 12px;font-size:11px}.annual-performance-scroll th{color:var(--stone-500);text-transform:uppercase;font-size:9px}.annual-performance-scroll th:first-child,.annual-performance-scroll td:first-child{background:var(--surface);text-align:left;text-overflow:ellipsis;z-index:1;max-width:180px;position:sticky;left:0;overflow:hidden}.annual-performance-scroll td:first-child{font-weight:900}.performance-footnote{color:var(--stone-500);text-align:center;justify-content:center;align-items:center;gap:7px;padding:2px;font-size:10px;display:flex}.performance-footnote svg{color:var(--green-700);flex:none;width:15px;height:15px}[data-theme=dark] .range-control,[data-theme=dark] .performance-kpis article>span,[data-theme=dark] .attention-icon{background:var(--surface-strong)}[data-theme=dark] .performance-kpis article.positive>span,[data-theme=dark] .attention-icon.positive{color:#8fe0bd;background:#153126}[data-theme=dark] .performance-kpis article.warning>span,[data-theme=dark] .attention-icon.warning{color:#ecd07c;background:#322b16}[data-theme=dark] .performance-kpis article.critical>span,[data-theme=dark] 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runner-pop{0%{opacity:0;transform:translate(-50%,-50%)scale(.4)}to{opacity:1;transform:translate(-50%,-50%)scale(1)}}.ticket-route.warning .route-fill,.ticket-route.warning .route-runner{background:var(--gold-400)}.ticket-route.warning .route-mid{color:var(--gold-600);border-color:var(--gold-300)}.ticket-route.overdue .route-fill,.ticket-route.overdue .route-runner{background:var(--red-600)}.ticket-route.overdue .route-runner{color:#fff}.ticket-route.overdue .route-mid{color:var(--red-700);border-color:#efb3aa}.ticket-claim{background:var(--accent);border-radius:var(--radius-sm);color:var(--accent-contrast);font:inherit;width:100%;min-height:46px;transition:transform var(--motion-fast), background var(--motion-fast), opacity 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